About my technical writing

I have worked in the information technology field for such diverse clients as Sony, Microsoft, DreamWorks Animation, NBC, Fox, MySpace, John Wiley & Sons, Nature, MetLife, and American Express. I have also worked for numerous startups and special clients.

My goal is to make information work for the people who need it.

In service of that goal, I have:

  • created and organized the flow of information within companies
  • created and edited user manuals, style guides, embedded and contextual help
  • worked with project management and localization,
  • created, implemented and edited user interface designs and elements, usability scenarios and UI text

… as well as created and managed software requirements, API documentation, process flows, live documentation, bug reports, test cases and many similar aspects of documentation involving software and hardware development and production.

I’m also experienced in the architecture, design, production and management of websites, and I’m a certified Agile Scrum Master.